The folks over at the IBM support have created a very useful support toolbar to help you access IBM support information across all our Software brands.
You can opt to search all of IBM support, or just specific technotes or downloads for a particular brand. In addition, you can get quick one click access to the brand specific support and developerWorks pages. Once you get to the page you want via the toolbar, I’d recommend subscribing to the available RSS feed to get regular updates for the products you use. For example, the feed for WebSphere ESB.
You’ll also find quick access from the toolbar to your account information, problem reporting and many other useful pages such as product documentation.
The only downside is that it is IE only at the moment. The Firefox version is still in development.