Further to my previous blog about Orange UK and their apparant lack of regard for Nokia N80 owners, it seems that the Orange approved version of the N80 v4 firmware is now available via the Nokia Phone Software Update site. I’ve just performed the update, and all went well. It is a 70MB or so download and about five minutes to install. Remember to back up your phone memory to either the memory card or PC beforehand so you can restore all your information afterwards as it resets the phone to factory settings.
The *#0000# command now displays:
Nokia N80 (31.04)
On top of the v4 firmware contents, two new applications appear to be installed: OrangeTV and Orange Music Player. The former is the client for a streaming TV service which Orange have offered on other handsets for a while now, and the latter appears to be an iTunes type download store for music. A quick peek at the latter showed you get three songs for free, and then have to pay per download. The range was rather limited and they cannot be transferred from the phone.
The inclusion of these two applications (presumably rewritten for Series 60 3rd edition) suggests that the release of this firmware has not been a knee-jerk reaction to customer pressure but something that’s always been in the pipeline. As such, the inability for Orange Customer Services to either know this or at least communicate something to their customers to appease the disquiet is worrying. A classic case of the left hand not knowing what the right is doing. Still, they’ve come through in the end so well done Orange, now keep it up.